FAQs

Payment can be made by ACH Bank Transfer, Check, Cash, Paypal, Venmo, Cash App, Zelle, or Credit Card (MasterCard, Visa, American Express, Discover).

At FenceGo, we believe that everyone deserves a beautiful, secure, and functional fence without the stress of immediate full payment. To make our top-quality fencing services accessible to all, we offer flexible financing options in partnership with Wisetack. You can learn more here.

At FenceGo, we understand that investing in a new fence is a significant decision, and we want to ensure that our customers receive the best value for their investment. That’s why we are proud to offer our Price Matching Guarantee. We are committed to providing competitive pricing without compromising on quality, and we strive to match or beat the prices of our competitors whenever possible. You can learn more here.

At FenceGo, we deeply appreciate the dedication and service of our military personnel, first responders, teachers, and truck drivers. As a token of our gratitude, we're proud to offer exclusive discounts to these valued members of our community. Whether you're in need of a new fence installation, repair, or maintenance services, we're here to help—and to say thank you for all that you do. You can learn more here.

At FenceGo, we're proud to extend our expert fencing services to an extensive range of locations. Based in Waco, Texas, we cater to a radius of 100+ miles, ensuring our high-quality fence installation, repair, staining, and washing services are accessible to a wide array of customers. You can learn more here.

Yes, to ensure quality work and maintain cashflow, we require a 50% deposit on all jobs.

At FenceGo, we pride ourselves on transparency and integrity in all aspects of our operations. We understand the concerns that homeowners and businesses may have when choosing a contractor, and we're committed to proving our legitimacy through our credentials. Explore below to learn more about our qualifications and why you can trust us with your fencing needs. You can learn more here.

FenceGo performs all work in accordance with industry standards and guarantees its workmanship and materials for 1 year. The structure warranty covers only workmanship. Spacing, splitting, and warping are common features of dimensional lumber and should be expected. The warranty does not cover board splits under 8 inches. Normal surface cracks are not covered by warranties.

All fence staining services are backed by a 3-year limited warranty. Deck staining is covered by a 1-year limited warranty. In addition to natural graying, fading, and customer negligence, hail, and sprinkler damage are not covered by the stain warranty. There may be light/dark spots and variations in coverage due to the condition of the existing structure. To fully protect your investment, it is recommended that you stain your deck every 3-5 years.

Material warranties do not cover acts of God (wind, hail, drought, excessive rain, etc.), vegetation, vehicles, pets, or human-inflicted damage. Retail repair prices will apply to such non-covered items. Warranties are non-transferable. It is important to note that all warranties will be void if the fence sign(s) are removed or the contractual invoice balance is not paid in full.

The cost of a privacy fence varies depending on the material, size, and complexity of the installation. Wood fences are generally the most affordable option, but they require more maintenance over time. Vinyl is more expensive initially but is cost-effective in the long run due to its durability and low maintenance requirements.

Fence height regulations vary by location. Most residential privacy fences are between 6 to 8 feet tall. It’s important to check with your local municipality or homeowners' association for any height restrictions before installing your fence.

In many cases, a permit is required to install a fence. The requirements can vary by city and county, so it's crucial to check with your local building department to understand the necessary steps and to ensure you comply with all regulations.

The lifespan of a privacy fence depends on the material and maintenance. A well-maintained wood fence can last up to 20 years, while vinyl and composite materials can last even longer with proper care.

Privacy fences can act as windbreaks, but they must be properly installed and reinforced to withstand high winds and severe weather. Using sturdy posts and ensuring there are no gaps between the ground and the bottom of the fence can help mitigate wind pressure.

A well-designed and properly installed privacy fence can increase your property value by enhancing the aesthetic appeal, security, and privacy of your home. It’s considered a desirable feature by many homebuyers.

Each job will take a different amount of time to complete: It takes two days to clean and stain a fence if it needs to be cleaned. In the case of new fences that don't need to be cleaned, the process takes one day. It takes three to five hours to complete each step.

We exclusively use quality oil-based stains.

To protect our customers' homes from overspray and damage, we spray, brush, and roll on our stain.

Choosing a stain color depends on the look you want to achieve and the style of your home. If you prefer a natural look, clear or semi-transparent stains that showcase the wood grain would be ideal. For a bold statement, consider solid stains that offer vibrant colors.

While staining a new fence is ideal as it provides immediate protection, you can certainly stain an old fence too. It just requires a little more preparation like cleaning, stripping old paint, and making any necessary repairs.